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Ensure and maintain customer's smile.

We offer reliable costumed services to our clients which have played an important role in defining our success.

ISO 9001:2015 Accredited

What We Offer

As a leading clearing and forwarding company, we offer a comprehensive suite of services tailored to meet all your logistics needs.

About Us

Jamaap Co. limited is a Tanzania registered Company, fully licensed established since the year 1999. It is the top leading and highly reputed company due to its best services in clearing and freight forwarding, transportation, warehousing, parking and shifting industry.

Initially the company started to offer the above named services locally at domestic level and eventually expanded its services to accommodate transit cargoes to East Africa, Central African and SADC countries at large namely DRC, Zambia, Malawi, Burundi, Rwanda, Uganda, Kenya, Zimbabwe, Mozambique and South Africa.

Why Us
  • Secure Services
  • Secure Warehouseing
  • Cost savings
  • Proven by great companies

MISSION

  • To perform and provide the best and the most reliable services to our distinguished customers.
  • To carry out our services with the utmost care to our customers’ satisfaction.
  • To maintain a leading role and reputation in freight forwarding services both domestically and internationally.

VISION

To practice and implement the standard level of integrity, remain committed to Our proficiency and to provide the highest applicable and amendable level of services to Our customers in the freight forwarding and logistics industry.

Memberships and Certifications

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ISO Certification

Jamaap Company Ltd is an ISO certified company. We adhere to the ISO 9001:2015 management quality systems, standards, and guidelines for clearing, forwarding and transportation of goods.

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FIATA

Jamaap Co. Ltd is a certified member of International Federation of Freight Forwarders Associations (FIATA), a membership organization whose main objective is to unite the freight forwarding industry worldwide

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TAFFA

Jamaap Co. Ltd is a member of Tanzania Freight Forwarders Association (TAFFA), a membership organization that coordinates the freight forwarding industry in Tanzania and represents its members' interests to other stakeholders.

Safety Policy

Jamaap Company Limited is committed to a safety first approach in all of our operations. We recognise that excellence in managing occupational health and safety is critical to the long term success of our business. We therefore impose our health and safety procedures on all employees and all other persons who may be affected by our operations, including contractors, subcontractors, visitors and customers.

To achieve this target, we have developed safe working practices to ensure compliance with all applicable laws, regulations and requirements.

Jamaap Company Ltd requires its employees and contractors to follow these work practices, as well as to support and contribute to continuous improvement of Jamaap Company Ltd performance through:

  • Safety awareness
  • Hazard identification and control
  • Safe working practices
  • Incident and near miss reporting
  • Commitment to safety

COMPLAINT HANDLING PROCESS

Please remember that voicing your concerns helps JAMAAP CO., LTD to improve services to all our customers. We appreciate the time taken to advise JAMAAP CO., LTD of any matters that may need our attention or remedial action.

OPTIONS TO MAKE A COMPLAINT:
  • Download and complete our complaint form. Click here to download.
    a. Please provide as much detail as possible, to enable JAMAAP CO., LTD to better assist you in a timely manner.
    b. Scan and email the form to info@jamaap.co.tz
  • Complete our online contact form which is found via this link Contact Us
HOW WE HANDLE COMPLAINTS:
  • On receipt of your complaint (clearly identifying your concerns, covering all relevant facts, and providing the outcome you are seeking), JAMAAP CO., LTD will thoroughly investigate the matter and as necessary, clarify any further detail required with you.On receipt of your complaint (clearly identifying your concerns, covering all relevant facts, and providing the outcome you are seeking), JAMAAP CO., LTD will thoroughly investigate the matter and as necessary, clarify any further detail required with you.
  • Your complaint will be acknowledged within 24-48 hours of receipt (depending on weekends and/or National holidays).
  • JAMAAP CO., LTD will respond to your complaint as quickly as possible.

Many thanks,

The JAMAAP CO., LTD Team.

Contact Us

Do you have any query? Please contact us today by filling the form below.

Contact Info